Phoebe Opens New Specialty and Retail Pharmacy Expanding Access to Essential Medications

Member Announcements

By: Mary Bickerstaff

Albany, GA – A new pharmacy is now open on Phoebe’s main campus in Albany to serve Phoebe patients and employees, as well as the general public. The new Phoebe Pharmacy, located on the first floor of Medical Tower I, offers enhanced convenience, expanded services, and a more patient-friendly experience.
“This is more than just a new space; it represents our commitment to improving access to essential healthcare for our community,” said Darren Evans, PharmD, Phoebe Vice President of Pharmacy Services. “In today’s world, we know how important it is for patients to have access to the medications they need, whether for managing chronic conditions or navigating complex treatments. Our goal is to make that access easier, more convenient, and more personal.”
The new pharmacy combines Phoebe’s employee and specialty pharmacies and includes expanded retail options. The Phoebe Specialty Pharmacy opened in 2020 in the lower level of Medical Tower II. The Phoebe Employee Pharmacy, previously located across the street from the hospital, has served hospital staff since 1998, offering a convenient and affordable option for employees covered by Phoebe’s Group Health Benefit Plan. The new, combined first-floor location is more accessible and offers expanded services.
“Our new location is easier for people to access. There will also be new programs coming for our employees and patients, and this space allows us to carry out these programs, which wasn’t possible in the previous locations,” said Evans.
The new pharmacy includes curbside pickup, allowing employees and patients to call upon arrival and have prescriptions brought directly to their vehicles. While it provides a convenient location for patients to get prescriptions filled when they are discharged from the hospital and as they leave appointments at clinics in the Medical Towers, the Phoebe Pharmacy is open to anyone.
“We have already matched our employees’ and customers’ expectations from a service delivery perspective, and it’s a bonus that it’s more convenient and accessible for employees and patients,” Evans added.
Phoebe’s Specialty Pharmacy serves patients with complex medical needs who require specialized medications or prescriptions for treatment of chronic conditions.  It ensures quick access to medications and provides financial, clinical and medication management support.
“With this new pharmacy, we’re bringing together the best of both worlds: advanced specialty care for those with complex medical needs, alongside the personalized service of a local pharmacy that truly understands our patients,” Evans said. “We are not just filling prescriptions—we are building relationships, offering guidance, and helping people live healthier lives.”
The new pharmacy is now open and accepting patients. For more information about Phoebe’s pharmacy services call 229-312-5500.

 

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